Effective Monday, February 8, 2016, RU Express office hours will be 8 am – 5 pm, Monday – Friday.

RU Express is the official university debit account. It offers a convenient cash-free alternative that allows students, faculty and staff to use their RUconnection ID card like a debit card. RU Express is administered in both the Rutgers Camden and New Brunswick/Piscataway campuses. Over 100 on-campus and off-campus locations are accessible through the swipe of your university RUconnection ID card.

The RUconnection ID Card is the official photo identification card issued to students, faculty, staff and guests on all Rutgers University campuses. This unified photo ID card serves as the primary form of identity verification throughout the university.

 


Two week change period

Initial deposits for any semester may be reduced or cancelled before the end of the first two weeks of the semester and as long as the initial funds have not been used.  This must be done in person at the RU Express/Board plan office.


Lost/Stolen RUconnection ID card

Report lost/stolen cards immediately to the RU Express/Board Plan Office in New Brunswick or to the IMPACT Booth in the Camden Campus Center. Suspend the card immediately at RU Express Online to avoid unauthorized use of your account.

The University’s liability limit for unauthorized use on lost/stolen cards is $50.


How to replace the RUconnection ID card

First visit a University Cashier’s office to pay the $20 fee. You may pay with cash, card or check.

Bring your paid receipt to the RU Express Office which is located in Records Hall room 102 on the College Ave Campus.

Records Hall
620 George St.
New Brunswick, NJ 08901-1175
Phone: (848) 932-8041


Refunds

Refunds of any remaining balances will not be automatically issued at the end of the spring semester. Instead, balances will continue to roll over from semester to semester, year after year. Funds deposited to the account must be expended by performing sales transactions. Cash withdrawals may not be made from the account. RU Express funds may not be utilized to pay for any term bill charges.


Inactive Accounts

RU Express accounts showing no cardholder activity after 18 months will be closed and funds residing in the account will be forfeited.


Closing Accounts

A card holder may request a refund of their funds only if they have  graduated, withdrawn, or dismissed from the University.  Funds must be at least $25 to qualify for a refund. Request a refund online. Written request forms must be submitted to the RU Express/Board Plan office. Proof of withdrawal or dismissal is required. Student Accounting Services will determine entitlement to a refund check based on financial obligations to the University. Checks will be mailed to the permanent address indicated on the student record.


Contact Us

If you have any questions, please contact the RU Express and Board Plan Office.

RU Express and Board Plan Office
620 George St., Records Hall Rm 102
New Brunswick, NJ 08901

Phone: (848) 932-8041
Office Hours: 8 a.m. to 5 p.m., Monday to Friday.
Terms and conditions are subject to change

One account for everything you need, your RUconnection ID card does it all!